Consumer right to cancel

Cancelation policy 

Right of Cancelation

You have the right to cancel this agreement, no questions asked, within 14 days. 

The cancelation period is 14 days from the date on which you or a third party designated by you who is not the carrier took possession of the goods. 

To exercise your right to cancel, you must notify us (NOMOS Glashütte/SA Roland Schwertner KG, Ferdinand-Adolph-Lange-Platz 2, 01768 Glashütte, Tel. +49 35053 404 961, email: service(a)nomos-store.com) with a clear statement (e.g., letter by postal service or email) of your decision to cancel the agreement. You may use the template cancelation form below if you wish, but it is not required. 

Your cancelation will be considered to be within the cancelation period so long as your notice to exercise your right to cancel was sent before the expiration of the cancelation period.

Consequences of Cancelation

If you cancel this agreement, we are required to return to you any payments that we have received from you, including delivery charges (with the exception of any extra costs resulting from your choice of a method of delivery other than the standard delivery offered by us), promptly and within fourteen days of the date on which the notice concerning your cancelation of this agreement was received by us. We will use the same manner of payment for this reimbursement as you used for the original transaction unless we have made explicit agreement with you to the contrary; under no circumstances will you be charged for this reimbursement. We have the right to refuse to make reimbursement until we have received the returned goods or until you have provided proof that you have sent the goods back, whichever is earlier. 

You must return or hand over the goods promptly and in any case within thirty days after the date on which you notify us of your cancellation of this agreement. You will be considered within the deadline so long as you have sent the goods before the fourteen days have elapsed. We will bear the costs for the return of the goods.

You will only be responsible for any reduction in the value of the goods if this reduction in value can be attributed to any handling not necessary for inspecting its condition, features, and operability.

No right of cancelation will be honored in the case of distance sales agreements for the delivery of goods that are not prefabricated and whose production included a personalized selection or specification by the consumer or that is uniquely customized to the personal requirements of the consumer (for example, specially ordered custom engraving). 

Template Cancelation Form

(If you wish to cancel the agreement, please complete this form and return it to us.)

To:
NOMOS Glashütte/SA
Roland Schwertner KG
Ferdinand-Adolph-Lange-Platz 2
01768 Glashütte

Email: service(a)nomos-store.com

I/we () hereby cancel the agreement concluded by me/us () for the purchase 

of the following goods ()/of the following services ()

Consumer name

Consumer address

Signature of consumer(s) (only for notification by paper copy)

(*) cross out items that do not apply.